After sales service

Petro Part Arka Company has always put the principle of customer orientation at the top of its work and all departments of this company behave in accordance with this organizational culture in such a way that they always try to respond and interact with their actual and potential customers as much as possible by using communication channels and making maximum use of capacity. It has social networks.

In addition to the mentioned cases, in order to establish a suitable position as a customer-oriented economic enterprise, the level of satisfaction of customers and contacts in this area is measured and monitored in different time frames in the form of online surveys, which by following the opinions of customers, you can always improve your quality and efficiency. had an opinion

Considering that in today’s competitive environment, in original companies, the point of sale is the starting point of customer service, paying attention to this important point leads to identifying the needs of customers and also by taking the market output to be aware of the daily market trends and in the way of research and Let’s take efficient development steps.

The continuation of this process is only possible if the company always relies on its established organizational knowledge, because keeping records of services and needs of customers and contacts facilitates re-access and doubles the speed of action and efficiency at the service of dear customers, and every The interaction they have with the company requires recognition, documentation and registration.

Therefore, Petro Part Arka Company offers its customers an excellent experience by deploying CRM automation, which brings many advantages to the contacts, and the most important of them is the high speed of information exchange and effective planning and follow-up.